Privacy Policy

Your Privacy is Our Priority

Where Fire Meets Elegance - Experience the Storm of Luxury

Information We Collect

At Flarestorm Vorian Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Reservation and booking details
  • Payment information (processed securely through encrypted channels)
  • Preferences and special requests
  • Communication records and correspondence

How We Use Your Information

We use the information we collect to provide you with exceptional service and enhance your luxury experience at our hotel:

  • Process reservations and bookings
  • Provide personalized services
  • Communicate about your stay
  • Send promotional offers
  • Improve our services
  • Comply with legal requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers:

We work with trusted third-party service providers to enhance your experience, including payment processors, spa services, and concierge services.

Legal Compliance:

We may disclose information when required by law or to protect our rights, property, or safety, or that of our guests and employees.

Data Security

We implement industry-standard security measures to protect your personal information:

SSL Encryption

All data transmission is protected with SSL encryption

Secure Storage

Your information is stored in secure, access-controlled systems

Staff Training

Our staff is trained on privacy protection protocols

Your Rights and Choices

As our valued guest, you have the following rights regarding your personal information:

Access and Update

You can request access to and correction of your personal information at any time.

Opt-Out

You can unsubscribe from marketing communications at any time.

Data Portability

You can request a copy of your personal information in a portable format.

Deletion

You can request deletion of your personal information, subject to legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content. Our website uses:

  • Essential Cookies

    Required for basic website functionality

    Required
  • Analytics Cookies

    Help us understand how visitors use our website

    Optional
  • Marketing Cookies

    Used to provide relevant advertisements

    Optional

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last Updated" date
  • Notify you by email for significant changes

Last Updated: December 2024

Privacy Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Phone

(416) 555-0123

Email

reservations@flarestormvorian.info

Address

1250 Bay Street
Toronto, ON M5R 2A4
Canada

Privacy Security
Your Trust, Our Commitment

At Flarestorm Vorian Hotel, we understand that luxury includes peace of mind. Your privacy and security are fundamental to our service.

Privacy Certifications
  • ISO 27001 Certified
  • PIPEDA Compliant
  • PCI DSS Certified